ALL SALES ARE FINAL. 

We are unable to accept exchanges or returns.

If your order arrives damaged, incorrect, or incomplete you can email us at help@STupidmug.com. Please provide evidence of the damage, incomplete, or incorrect item in your email and we will submit a refund for your order. We are not responsible for damages to merchandise once the item has been used.

Lost or missing packages for orders showing a delivered tracking status are not eligible for replacement or refunds. Once a package leaves the fulfillment facility with the carrier, delivery is beyond our control. Check with your neighbors and contact your local post office for a GPS location of where and when the package was dropped off.